Hi there! Welcome to our FAQ page. We hope that this page can help to clear up any questions you may have. If you still need more clarification on anything at all, please feel free to contact us for more information.
Creating an Account
- How do I create an account? - You can create an account by clicking here. With your account, you will be able to easily track orders, learn about new sales, and more.
- What happens if I forget my password? - If you’ve forgotten your password, simply click here. This link will take you to a page where you will enter your email address to recover your account.
Can I return my order?
Yes! You can return any order in its original condition within 14 days for an exchange or store credit. At this time, we do not issue refunds. Learn more about our return policy here.
What are my shipping options?
We ship domestically via USPS. We also offer international shipping, where price is calculated at checkout.
You can learn more about our shipping policy, including details about our shipping costs, here.
How does frey boutique use my information?
frey boutique uses standard cookie technology to customize advertising content. Using cookies allows us to analyze the traffic on our site so we are able to continue improving the experiences of our customers.
Information about your use of our site is also shared with our social media, advertising, and analytics partners.
Will my clothes fit just right?
Yes! As long as you purchase the right size for your natural silhouette, your clothes will fit just right. We provide detailed descriptions on every product page that should help you determine the size you need. Check out our general sizing chart and learn more about which size may work best for you here.
There was an issue with my order, what do I do?
In the unlikely event that there is an issue with your order, please contact us right away. We would love to help find a solution and resolve the matter immediately.
How do I earn rewards?
At frey boutique, you can earn 200 points just by celebrating a birthday with us! Earn rewards with each purchase and save money when you shop by signing up for our rewards program today. Click here to sign up and start earning now.
Where are frey boutique products made?
All inventory at frey boutique is made right here in the USA. Our Spread the Word graphic tee line is specially designed in-house. Whether you are purchasing shirts, dresses, or shoes, we are proud to provide our customers with top-notch quality.